ผู้แต่ง |
Balzer-Riley, Julia W. |
ชื่อเรื่อง |
Communication in nursing / Julia Balzer Riley |
ISBN |
9780323625487(pbk.:alk.paper) |
พิมพ์ลักษณ์ |
St. Louis, Mo. : Elsevier, c2020 |
ครั้งที่พิมพ์ |
9th ed. |
ลักษณะทางกายภาพ |
xvi, 334 p. : ill. ; 24 cm. |
หมายเหตุ |
Contents: Responsible Assertive Caring Communication in Nursing -- The Client-Nurse Relationship -- starting with YOU: Understanding Yourself to Build a Fooundation for Learning about Communication -- Solving Problems Together -- Understanding Each Other: Communication and Culture -- Demonstrating Warmth -- Showing Respect -- Being Empathetic -- Using Selt-Disclosure -- Being Specific -- Asking Questions -- Expressing Opinions -- Using Humor -- Embracing the Spiritual Journey of Healtcaring:Meaning Making -- Requesting Support -- Overcoming Evaluation Anxiety -- Working with Feedback -- Using Relaxation Techniques to Become More Mindful -- lncorporating Positive Selt-Talk -- Learning to Work Together in Groups -- Navigating the Expanding Work of Digital Communication -- Learning Confrontation Skill -- Refusing Unreasonable Requests -- Communicating Assertively and Responsibly with Distressed Clients and Colleagues -- Communicating Assertvely and Responsibly with "Difficult" Clients and Colleagues -- Managing Team Conflict Assertively ang Responsibly -- Communicating at the End of Life -- Continuing the Commitment to the Journey |
หัวเรื่อง |
Nurse and patient |
หัวเรื่อง |
Interpersonal communication |
หัวเรื่อง |
Nurse-Patient Relations--Nurses' Instruction |
หัวเรื่อง |
Communication--Nurses' Instruction |
หัวเรื่อง |
Interpersonal Relations--Nurses' Instruction |