| LEADER 01174nam 2200277 a 4500 |
| 008 030417s2004 caua sb 001 0 eng |
| 020 ^a71379444 |
| 050 ^aHM1106 B858D, 2002 |
| 245 ^aDealing with people you can\'t stand:how to bring out the best in people at their worst/Rick Brinkman and Rick Kirschner. |
| 260 ^aAmerica:McGraw-Hill, 2002 |
| 300 ^axix, 226p.^b1เล่ม |
| 500 ^aPart 1.Getting to Know the People You Can\'t Stand. - - The 10 Most Unwanted List. - - The Lens of Understanding. - - The Road to Hell Is Paved with Good Intentions. - - Part 2.Surviving through Skillful Communication: Prevent Conflicts and Resolve Problem |
| 650 ^aPeople |
| 913 ^aImported by ULIBM Administrator |
| 949 ^aImport form external file by ULIBM system |
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